CommutAir®, A United Express® Carrier, appointed John H. Francis Director of Systems Operations Control (SOC)

North Olmsted, OH (June 9, 2017) CommutAir welcomed John H. Francis as the Director of Systems Operations Control (SOC).

John joined CommutAir after a decade long tenure at ExpressJet in Atlanta. His immediate task will be to successfully manage the SOC as the company expands its network while adding Embraer ERJ145 jets and retiring Bombardier Dash-8 aircraft. His self-described medium-term goals are “to support my SOC team to find new and innovative ways to improve performance achieve its greatest potential, enabling CommutAir to operate at its highest level.”

Joel Raymond, Chief Operating Officer at CommutAir, said, “It is imperative that we develop and grow all of our support organizations in tandem with the increase in aircraft and flying. In John, we have someone with big picture ideas and with the pragmatic framework of steps and processes that will make them achievable. I know I can rely on John to facilitate our growth.”

CommutAir is hiring in all areas to reach their goals of doubling in size for a second year. The consistent addition of ERJ 145s also creates a need for additional pilots. In response, they have created an industry leading pay and benefits package for pilots that includes:

  • Career Path Program (CPP) offering eligible pilots a direct path to a United® flight deck
  • Attractive sign on bonus
  • Rapid position upgrades for qualified applicants
  • Top-tier pay and benefits including 401K match
  • Unparalleled Commuter Policy


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About CommutAir

CommutAir, operating as United Express, was founded in 1989 and is majority owned by Champlain Enterprises Inc. Today CommutAir operates more than 900 weekly flights to more than 30 destinations, with Bombardier Q200/300 and Embraer ERJ145 aircraft, from bases in Newark, NJ, and Washington-Dulles. CommutAir’s 800+ employees are well known in the industry for fostering a family culture and a friendly work environment.

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